Student Loan Company Contact [Phone Number & Email]

Student Loan Company Contact [Phone Number & Email]

Get the full Student Loan Company Contact details on this page including the phone number, email and office address.

If you are a student in England and want to get a loan to pay for school, call 0300 100 0607 to talk to the Student Loans Company.

Overview of The Students Loans Company

The Department for Education owns the Students Loans Company, but the Department for Business, Innovation, and Skills is in charge of how the loans are repaid.  To make things even more complicated, many student repayments are handled by HMRC through direct payments from employers. This has caused a lot of trouble, like when the BBC said that 86,000 students overpaid their debts in 2015. If this happens to you, you can call the Student Loans Company number “0300 100 0601” to make a complaint.

The average student debt in England when they graduate is £32,250. The total amount of student debt in the UK is £100 billion, which makes the Student Loans Company a very real part of life after college.

If you graduated from a UK university and want to talk to the Student Loans Company about your options for paying back your loans, call the Student Loans repayment team at 0300 100 0611 or 0300 100 0620 from a Minicom.

Applications for Student Loans

If you want to apply for a loan as a UK student, use the following contact number, email or address to reach out to them.

Students from England

Undergraduate students in England who want to get money for school before starting their study program can call 0300 100 0607 or 0300 100 0622 on a textphone. These phone lines are open from 8 a.m. to 8 p.m., Monday through Friday, and from 9 a.m. to 4 p.m., Saturday and Sunday

Postgraduate students should call 0300 100 0031 between 8 am and 6 pm, Monday through Friday.

For advanced learner loans, call 0300 100 0619 to reach the Student Loans Company.

Student Loan company Contact in Wales

The contact details below are specifically for students in Wales

Welsh students who want to talk to the Student Loans Company about getting a loan should contact them using the following details: 0300 200 4050. This line is open from 8 a.m. to 8 p.m., Monday through Friday, just like the 0800 100 1693 textphone number.

Northern Ireland students

If you’re from Northern Ireland and want to get a student loan, you can call the students loan company number: 0800 100 0077 or 0800 100 0625 from a textphone. Both of these phone lines are open Monday through Friday from 8 am to 8 pm.

Students Loan Company Contact Number for Scotland students

Call the Student Loan Agency for Scotland at 0300 555 0505 if you are a student from Scotland.

European Union (EU) Stydents

Students from the EU can call +44 0141 243 3570 to talk about getting a loan to study at a British university.

Payments of student loans

Students who have been approved for a loan should call the Student Loans Company at 0300 100 0609 if their bank information or address changes. You can also call this number if you have trouble getting your first payment, like if it doesn’t come when you expect it to.

Repayment of loans

If you got your loan in 1998 or later, call the Student Loans Company at 0300 100 0611 to talk about how to pay it back. Or, if you want to call from a minicom, dial 0300 100 0620.

The number to call from abroad is +44 141 243 3660.

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Complaints

In the last couple of years, the Student Loans Company has been in the the talk of the day because of complaints. In 2015, for example, 86,000 over payments were made, according to the news. If you have a problem with how your student loan was handled, you should call the Student Loans Company number at 0300 100 0601 as soon as possible. There are three ways to get in touch with the Student Loans Company (SLC) if you have a complaint:

  • Email – customer-complaints@slc.co.uk
  • Online Form for Complaints
  • Address: Student Loans Company, Customer Relations Unit, 100 Bothwell St., Glasgow, G2 7JD

Contact SLC for Repayment Enquiries @GOV.UK

All the contact details you’ll need to get in touch with the Student Loans Company (SLC) about your student loan repayment are here.

If you want someone else to deal with your account on your behalf, you need to give SLC your consent by phone or post.

On social media:

By phone

We welcome Relay UK calls.

General repayment enquiries:

  • England, Scotland and Northern Ireland: 0300 100 0611
  • Wales: 0300 100 0370
  • Overseas: +44 141 243 3660

Open Monday to Friday, 8am to 6pm

Welsh calls are also welcomed.

If you’ve repaid more student loan than you owe, phone the general repayment number.

Overpayment enquiries

If you were paid too much grant or loan before 2017:

  • Grant overpayments: 0300 100 0629
  • Loan overpayments: 0300 100 0628

If you were paid too much grant or loan after 2017

  • Grant and loan overpayments: 0300 100 0495

NOTE:

Open Monday to Thursday, 8am to 7pm

Open Friday, 8am to 5.30pm

Call charges may apply.

Arrears enquiries

If you have accrued arrears:

  • UK: 0141 243 3970
  • Overseas: +44 141 243 3970

Open Monday to Thursday, 8am to 7pm

Open Friday, 8am to 5.30pm

By post – Office Address

Student Loans Company
100 Bothwell Street
Glasgow
G2 7JD

Welsh correspondence are also welcomed. This won’t lead to a delay in response.

Braille and large print

If you need any of our letters, forms or guides sent to you in Braille or large print, email brailleandlargefonts@slc.co.uk and include:

  • your address
  • your Customer Reference Number
  • what you need changing into Braille or large print
  • for large print, include the font size and the font type you need

If something goes wrong

Most problems can be fixed quickly if you call us and talk to one of our knowledgeable advisors. If we can’t solve your problems, you might want to follow our process for making complaints.

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